Privacy policy

Last updated: August 6, 2026

Kuonokaverit operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Kuonokaverit is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using any of the Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and disclosed as described in this Privacy Policy.

Personal information we collect or process

When we use the term “personal information,” we mean information that identifies you or another person, or that can reasonably be linked to you or another person. Personal information does not include information collected anonymously or information that has been de-identified so that it cannot be used to identify you or reasonably linked to you. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from such personal information:

  • Contact details, including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information, including credit card, debit card, and bank account numbers; payment card details; financial account information; transaction information; payment information; and other payment confirmation details.

  • Account information, including your username, password, security questions, preferences, and settings.

  • Transaction information, including products that you view, place in your shopping cart, add to your wish list, purchase, return, exchange, or cancel, as well as your previous transactions.

  • Communications with us, including information you provide when communicating with us, such as when submitting a customer support enquiry.

  • Device information, including information about the device, browser, or network connection you use; your IP address; and other personal identifiers.

  • Usage information, including information about your interaction with the Services, such as how and when you interact with or navigate the Services.

Sources of personal information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, interact with us, or otherwise provide us with your personal information;

  • Automatically through the Services, including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;

  • From our service providers, including when we engage them to provide certain technology and when they collect or process your personal information on our behalf; and

  • From our Shopify partners or other third parties.

How we use your personal information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

  • Providing, personalising, and improving the Services. We use your personal information to provide you with the Services, including fulfilling our contract with you; processing your payments; fulfilling your orders; remembering your preferences and products that interest you; sending you notifications related to your account; processing purchases, returns, exchanges, and other transactions; creating, maintaining, and otherwise managing your account; arranging delivery; facilitating returns and exchanges; enabling you to post reviews; and creating a personalised shopping experience, such as recommending products related to your purchases. This may include using your personal information to better personalise and improve the Services.

  • Marketing and advertising. We use your personal information for marketing and advertising purposes, such as sending marketing, advertising, and promotional communications by email, text message, or post, and showing you online advertisements for products and services on the Services or other websites. This may be based on products you have previously purchased or added to your shopping cart and on your other previous activity on the Services.

  • Security and fraud prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action regarding potentially fraudulent, illegal, unsafe, or harmful activity, protect public safety, and secure our Services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other login details with anyone else.

  • Communicating with you. We use your personal information to provide customer support, respond to you, provide effective services, and maintain our business relationship with you.

  • Legal reasons. We use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement authorities or government agencies; to investigate or participate in civil discovery, potential or actual litigation, or other contested legal proceedings; and to investigate potential violations of our terms or policies.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes consistent with this Privacy Policy. Such circumstances may include the following:

  • To Shopify, vendors, and other third parties that provide services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfilment, and delivery services.

  • To business and marketing partners in order to provide marketing services and advertisements to you. For example, we use Shopify to support personalised advertising with third parties based on your online activity across different merchants and websites. Our business and marketing partners use information in accordance with their own privacy notices. Depending on where you live, you may have the right to ask us not to share information about you for the purpose of showing you targeted advertising and marketing based on your online activity across different merchants and websites.

  • When you direct us, request that we do so, or otherwise consent to the disclosure of certain information to third parties, such as to ship products to you or through your use of social media widgets or login integrations.

  • With our affiliates or otherwise within our corporate group.

  • In connection with a business transaction, such as a merger or bankruptcy; to comply with applicable legal obligations, including responding to subpoenas, search warrants, and similar requests; to enforce applicable terms of service or policies; and to protect or defend the Services, our rights, and the rights of our users or others.

Our relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your use of the Services in order to provide and improve the Services for you. Information you submit through the Services is transmitted to and shared with Shopify and third parties that may be located in countries other than your country of residence in order to provide and improve the Services.

In addition, we use certain enhanced Shopify features that incorporate information obtained from your interactions with our store, other merchants, and Shopify to help protect, grow, and improve our business. To provide these enhanced features, Shopify may use personal information collected from your interactions with our store, other merchants, and Shopify. In these circumstances, Shopify is responsible for processing your personal information, including responding to requests to exercise your rights concerning the use of your personal information for these purposes.

For more information about how Shopify uses your personal information and any rights you may have, please review the Shopify Consumer Privacy Policy. Depending on where you live, you may also have certain rights regarding your personal information through the Shopify Privacy Portal.

Third-party websites and links

The Services may contain links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with us or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness, or reliability of information found on them.

Information you provide in public or semi-public spaces, including information you share on third-party social media platforms, may also be visible to other users of the Services and/or users of those third-party platforms without limitation as to its use by us or a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on those platforms or of their owners or operators, except as disclosed on the Services.

Children’s data

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the details below to request that the information be deleted. As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined under applicable law) the personal information of individuals under 16 years of age.

Security and retention of your information

Please note that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to send us sensitive or confidential information.

How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide the Services to you, comply with our legal obligations, resolve disputes, or enforce applicable agreements and policies.

Your rights and choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute, may apply only in certain circumstances, and in some cases we may decline your request as permitted by law.

  • Right of access / right to know. You may have the right to request access to the personal information we hold about you.

  • Right to deletion. You may have the right to request that we delete personal information we hold about you.

  • Right to correction. You may have the right to request that we correct inaccurate personal information we hold about you.

  • Right to data portability. You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, subject to certain circumstances and exceptions.

  • Managing communication preferences. We may send you promotional emails. You can opt out of receiving these at any time by using the unsubscribe option in the emails we send you. If you opt out, we may still send you non-promotional emails, such as emails concerning your account or orders you have placed.

If you live in the United Kingdom or the European Economic Area, and subject to exceptions and limitations provided by local law, you may exercise the following rights in addition to those described above:

  • Objecting to and restricting processing. You may have the right to ask us to stop or restrict the processing of your personal information for certain purposes.

  • Withdrawing consent. Where we are required to obtain your consent to process your personal information, you have the right to withdraw that consent. If you withdraw your consent, this will not affect the lawfulness of any processing based on your consent before it was withdrawn.

You may exercise any of these rights as indicated on the Services or by contacting us using the contact details below. For more information about how Shopify uses your personal information and the rights you may have, including rights relating to information processed by Shopify, please visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before fulfilling your request, as permitted or required by applicable law. In accordance with applicable law, you may appoint an authorised agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require the agent to provide proof that you have authorised them to act on your behalf, and we may require you to verify your identity directly with us. We will respond to your request promptly, as required by applicable law.

Complaints

If you have a complaint about how we process your personal information, please contact us using the contact details below. Depending on where you live, you may have the right to appeal our decision by contacting us using the details below or to lodge a complaint with your local data protection authority. For the European Economic Area, you can find a list of the relevant data protection authorities here.

International transfers

Please note that we may transfer, store, and process your personal information outside your country of residence.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognised transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or, where applicable, equivalent contracts issued by the relevant UK authority, unless the information is transferred to a country that has been determined to provide an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including when we change our practices or for other operational, legal, or regulatory reasons. We will publish the revised Privacy Policy on this website, update the “Last updated” date, and provide notice as required by applicable law.

Contact us

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at info@kuonokaverit.fi, Primera Trading Oy, Itäkatu 1–5, 3rd & 4th Floor, 00930 Helsinki, Finland. In accordance with applicable data protection laws, we are the controller of your personal information.